As a business owner, the best thing you can do is look through things from the eyes of your customers. And that goes for every aspect of your business.
When it comes to your product or service, guess what your customers don’t want to happen?
They don’t want to be sold to.
Yes, I know. It would be nice if your customers just shut up and put the money in your hands. But that’s never going to happen.
It’s definitely not going to happen if you appear too salesy to your customers.
So, you want to provide the best product or service for your customers without turning them off. What’s the perfect solution to this dilemma?
Storytelling: The Key Ingredient In Your Business
That’s right. Storytelling. Storytelling is one of the most underrated qualities that you can have as a human being, really.
There’s so much power in storytelling. You’re able to connect with so many people and touch the hearts of so many when you can tell a story.
And storytelling is not just a skill that can be used for entertaining. It’s a skill that many businesses can benefit from.
Here are some benefits that storytelling can bring to your business.
The days of just throwing money at businesses are over.
Customers are bombarded with so many businesses and ads that they are more selective about who they spend their money with.
They want to feel emotionally connected to whomever they do business with.
Storytelling is the most authentic way for you to connect emotionally to your customers. You get to tell a story that can take your customers on an emotional rollercoaster.
This allows you to appear more human to your customers. Instead of viewing you as just another business, you’ve shared a story that will remain in their hearts and minds for a long time.
Holding Your Customers’ Attention
Storytelling can also help you grab your customers’ attention naturally.
Storytelling is something that will never get old, no matter who is listening. Everyone loves to hear a good story, especially if the story is personal and relatable.
Businesses can use storytelling as a way to entertain and relate to their customers.
One of the common stories that everyone can relate to is the story of the underdog. You could share a story with your customers about some of the challenges your business has had to overcome and how your products or services helped you along the way.
Depending on how well you tell your story, it will stay embedded in your customers’ minds long after you’ve shared it with them.
Giving Value To Your Customers
If you want to give value to your customers and have them coming back, storytelling is the way to go.
With storytelling, you have the chance to add value to your customers before they even do business with you.
You can provide several insights in your story that your customers can resonate with.
These insights can help your customers in their personal lives. The more value you give to your customers, the more likely they are to continue to come back to your business.
Regardless of the type of service or product you have, customers will spend money based on the perceived value.
Storytelling is both a way for you to give value to your customers and a way to communicate the value that your business can provide to the customers.
What better way to separate yourself from your competitors than your own personal testimony?
With storytelling, you get to share your personal testimony with your customers. Instead of approaching your customers with some forgettable sales pitch, you can share how your product or service changed your life for the better.
This is another authentic way that you can connect with your customers and speak to their emotions.
One business that does a great job at brand storytelling is Nips Juice House, a stellar juice shop in Waldorf, Maryland.
In their About Us section, the owners Chris and Chiara share how they grew up in neighborhoods that didn’t have access to resources about having a healthy balanced diet.
They also talked about the struggle of maintaining a healthy lifestyle when they were on the go.
These two issues motivated them to open their juice shop and market healthy options for people with a busy lifestyle.
Now after hearing those parts of their story, who cannot relate?
If you’ve grown up in an area that didn’t have the healthiest options for food, you can relate to Chris and Chiara’s story.
If you’ve maintained a healthy lifestyle and found it difficult when it became too busy for you, you also relate to Chris and Chiara’s story.
This is how storytelling can help your business.
What Your Customers Get From Storytelling
As you can see, there are so many ways that you can connect with your customers through storytelling.
You can share the values that your business believes in.
You can share the highs and lows that have led to the creation of your business.
You can share how your product or service has helped your life, and now you want to give back by helping others.
Whatever story you want to share with your customers, the authenticity and personal nature will resonate with them.
For you to motivate your customers to take a specific action, you have to connect with them emotionally.
That is the true power of storytelling.
Feel free to visit Nips Juice House by clicking here: Home | Nips Juice House
Also feel free to share how you feel about storytelling in the comments below.